Developing health literacy: digital health equity improves health outcomes

Conference on Friday, 7 October 2022, 12-2pm:


Delivered by: Richard Osborne, Professor at Swinburne University of Technology, Melbourne, Australia, and contributor to various universities. Advisor to the World Health Organization (WHO).

Health literacy represents people’s knowledge and skills to access, understand, value, and use information and services in ways that promote and maintain good health and well-being for themselves and those around them.

Health literacy influences health outcomes. There is evidence that people with low health literacy have poorer adherence to treatment, reduced capacity for self-management of their chronic disease, higher prevalence of risk factors, poorer morbidity and mortality indicators, and increased health care costs. Research has found evidence of a social gradient in health literacy as a social determinant of health that can be changed through individual, organisational, community, and societal interventions.

The National e-Health Strategy includes its strategic objectives to involve people in their health care and facilitate their relationship with health services by promoting their participation and co-responsibility. Digital health literacy is key to achieving this strategic objective and reducing the digital divide.

The conference aims to review the current evidence on health literacy and analyse its development from health services to increase health outcomes and improve equity in digital health.


Richard Osborne. Epidemiologist and health services researcher. He coordinates a team of researchers and collaborators who have developed the Ophelia methodology and a wide range of other tools that have advanced public health practice and health literacy (e.g., eHLQ, heiQ, READHY, CHAT, OrgHLR). His team leads a wide range of health literacy projects including mental health, cancer services, irritable bowel syndrome, social housing, refugees, schools, national and state surveys, digital health and many others. He is a lecturer at Swinburne University of Technology in Melbourne, Australia, and a contributor to several universities. He is an advisor to the World Health Organization (WHO). He has published more than 280 articles in scientific journals. He has received over $30 million in competitive funding.


Saray Aparicio Juez, nurse and coordinator of the Aragon School of Health. Specialist in family and community nursing.


IACS (Instituto Aragonés de Ciencias de la Salud) y Escuela de Salud de Aragón